01
Introduction
Welcome to Sri Vaikhanasam (“we”, “us”, “our”). We provide
spiritual and educational content related to Vaikhanasa Agama, including
stotras, mantras, pāraayana materials, and other devotional resources,
through our website srivaikhanasam.com and our mobile
application (collectively, the “Service”).
This Privacy Policy explains how we collect, use, store, share, and protect
your information when you use the Service. By accessing or using the Service,
you agree to this Privacy Policy. If you do not agree, please do not use the
Service.
Data Controller: KVKM SOLUTIONS PVT LTD
Website: srivaikhanasam.com
Contact Email: info@kvkmsolutions.com
02
Information We Collect
We may collect the following categories of information:
-
Information you provide directly: When you contact us,
create an account (if enabled), or subscribe to updates, we may collect
your name, email address, and any other details you choose to share.
-
Usage & log data: When you use the website or app, we may
collect data such as IP address, device information, browser type,
operating system, pages viewed, session duration, and interaction with
content (e.g., which stotras or mantras are accessed).
-
Cookies & similar technologies: We may use cookies and
similar technologies to remember your preferences (e.g., language,
dark/light mode) and to understand how users engage with the content.
We do not intentionally collect sensitive personal data such
as financial information, government IDs, or health data through this
Service.
03
How We Use Your Information
We use your information only for legitimate and lawful purposes, such as:
- Providing, operating, and maintaining the website and app.
-
Enabling you to access spiritual content, including mantras, stotras,
pāraayana materials, and other resources.
-
Understanding how users interact with the Service so we can improve
content, features, and usability.
-
Communicating with you, including responding to support queries and sending
important service-related notices.
-
Protecting the security and integrity of the Service and preventing abuse,
fraud, or unauthorized access.
-
Complying with applicable laws, regulations, or legal processes.
04
Sharing of Information & Third Parties
We do not sell your personal data. We may share information only in the
limited ways described below:
-
Service providers: We may share information with trusted
third-party vendors (such as hosting providers, analytics tools, or email
services) who help us operate and improve the Service. These providers are
allowed to process your data only as necessary to perform their functions
for us and must protect it appropriately.
-
Legal obligations: We may disclose information if required
by law, regulation, court order, or government request, or to protect our
rights, users, or the public.
-
With your consent: In any other situation, we will share
your information only if you have explicitly consented to such sharing.
05
Data Storage & Retention
Your information may be stored on secure servers managed by KVKM SOLUTIONS
PVT LTD or our hosting/service providers.
-
We retain your personal information only for as long as necessary to
fulfill the purposes described in this policy, or as required by law.
-
If you request deletion of your information (subject to verification), we
will remove or anonymize such data unless we are required to keep it for
legal or legitimate business reasons.
06
Your Rights & Choices
Depending on the laws that apply in your jurisdiction, including the Digital
Personal Data Protection Act, 2023 (DPDP Act) in India, you may have the
following rights:
- Right to access the personal data we hold about you.
-
Right to correct inaccurate or incomplete personal
information.
-
Right to delete or request erasure of your personal data,
subject to certain legal limitations.
-
Right to withdraw consent, where processing is based on
your consent.
-
Right to grievance redressal and to file a complaint with
the relevant data protection authority, if you believe your rights have
been violated.
To exercise any of these rights, please reach out to us using the contact
details provided in the Contact section below. We may
need to verify your identity before processing your request.
07
Security Measures
We use reasonable technical and organizational measures to protect your data
from unauthorized access, alteration, disclosure, or destruction. These
measures may include secure servers, access controls, and encryption where
appropriate.
However, no method of transmission or storage on the internet is completely
secure. While we strive to protect your information, we cannot guarantee
absolute security.
08
Use by Children & Minors
The Sri Vaikhanasam platform is designed primarily for devotional and
educational use. If minors (under the age of 18) use the Service, we
recommend that they do so under the supervision of a parent or guardian.
We do not knowingly collect personal data from children without appropriate
consent. If you believe that a child has provided us with personal
information without consent, please contact us so we can take appropriate
action.
09
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, for example when we
introduce new features, change our data practices, or to comply with updated
legal requirements.
We will revise the “Last updated” date at the top of this Policy when
changes are made. We encourage you to review this page periodically to stay
informed about how we are protecting your information.
Your continued use of the Service after any changes to this Privacy Policy
constitutes your acceptance of the updated terms.
10
Contact & Grievance Redressal
If you have any questions about this Privacy Policy, or if you would like to
exercise your data protection rights, please contact us:
We will do our best to respond to your request or concern within a reasonable
timeframe and in accordance with applicable law.